Family-Managed Home Care (FMHC) gives you the flexibility to direct how care is delivered, whether for a child with complex medical needs, an adult living with a disability, or a family member requiring ongoing support.
At TLC, we help you take on that responsibility without feeling overwhelmed.
You remain in control of your loved one’s care, while we manage the details that create stress and risk: caregiver vetting, credential verification, payroll, liability, and CRA compliance.
Every caregiver is carefully screened and matched to your family’s specific needs, so you can feel confident about who is walking through your door.
Because managing care shouldn’t mean managing it alone.
What is Family-Managed Home Care?
Family-Managed Home Care is a government-funded program in Ontario that allows families to take a more active role in managing their care services.
- Through FMHC, families receive funding to:
- Hire and manage their own caregivers
- Create schedules that fit their daily routines
- Direct how care is delivered in the home
- The program is designed to support:
- Children with complex medical needs
- Adults living with disabilities
- Individuals requiring ongoing personal or nursing care
While FMHC offers flexibility and control, it also comes with added responsibilities—like recruiting caregivers, managing payroll, and ensuring compliance with employment and healthcare standards.
That’s where TLC comes in.
We provide the structure, support, and oversight that allows you to confidently manage care, without taking on the full burden alone.
If any of this sounds familiar, you’re in the right place.
How It Works
Step 1
Start with a Conversation
Connect with our FMHC Coordinator to discuss your situation, your goals, and how the program works. We can help you navigate the application process for obtaining FMHC funding.
Step 2
Apply for FMHC Funding (if you have not already applied)
Applications are through Ontario Health at Home. (OHaH). You must submit a referral. Anyone can make a referral to OHaH on your behalf and with your consent, a family doctor, friend, family member, caregiver, neighbour and even you, yourself.
Step 3
In-Home Assessment
We complete a personalized FREE in-home assessment to understand your loved one’s medical, personal, and daily care needs.
Step 4
Matched with a Dedicated Care Team
You are matched with a consistent Primary Nurse or PSW who understands your routine and preferences.
We also assign Backup Caregivers so you are never left without support during sick days, vacations, or unexpected changes.
Step 5
Ongoing Support & Communication
We stay connected through ongoing monitoring and communication, ensuring continuity of care and the ability to adjust as needs evolve.
Why Families Choose TLC for FMHC Support
Click + to learn more
FREE In-Home Assessments
Most other agencies bill clients for this service, but TLC Alert has taken that stress and financial burden away by providing it free
You Stay in Control Without the Stress
You direct the care. We provide it. We also handle the administrative, legal, and operational responsibilities behind the scenes so you can focus on your family, not management.
Thorough Caregiver Vetting & Matching
We carefully screen every caregiver: verifying credentials, checking references, and ensuring they have the right experience for your specific care needs.
Built-In Backup Coverage
Your care plan includes backup support, so you are never left scrambling when unexpected changes happen.
We Manage Employer Responsibilities
From payroll to CRA remittances and liability consideration we take care of the details so you don’t have to navigate them alone.
Continuous Credential Monitoring
You direct the care. We provide it. We also handle the administrative, legal, and operational responsibilities behind the scenes so you can focus on your family, not management.
Stability & Consistency in Care
You direct the care. We provide it. We also handle the administrative, legal, and operational responsibilities behind the scenes so you can focus on your family, not management.
Transparency & Exceptional Communication in Care Provision
Every client we serve has access to a confidential family portal through our healthcare software. This gives you and your family access to caregiver scheduling, care plans and tasks. This ensures that care plans, caregiver coordination and quality of care are tracked and we can build better care together.
Getting Started with FMHC
If you’re considering Family-Managed Home Care, the first step is understanding your options and whether the program is the right fit for your family.
We’re here to guide you through that process clearly, calmly, and without pressure.
Helpful Resources:
Government of Ontario – Family-Managed Home Care Program
Unsure Where to Start? Most Families Are.
We’ll walk you through it—step by step.
33 Harbour Square
Toronto, Ontario, M5J 2G2
Head Office: 416-661-3456
Muskoka / Parry Sound: 705-640-5394
Fax: 416-987-5941
Email: info@tlcnursing.ca